Hyatt Hotels & Resorts offers free Wi-Fi to guests on unlimited devices in guest rooms and social spaces on more than 1,300 Hyatt-branded hotels and resorts worldwide.
How to connect to Hyatt Wi-Fi network?
- Go to Settings > Wi-Fi > Turn on Wi-Fi.
- Select “Hyatt_Wifi” Wi-Fi network.
- Enter the network’s password and click Join. If you do not have a Wi-Fi password, skip to Step 4.
- A Wi-Fi captive portal will open automatically.
- Enter your First Name, Last Name, and Email Address and click Register & Connect.
- You will be connected to the Hyatt Free Wi-Fi.
If a faster Internet speed is available, you will be provided with an option to upgrade your Wi-Fi for extensive web surfing, streaming video, and fast downloads.
A complimentary Premium Internet access may be available for Discoverist, Explorist, and Globalist membership levels at select properties. The Wi-Fi service may not extend to meeting rooms where bandwidth requirements vary by the number of connections required.
For Conference Internet access, you will be required to enter an access code to access the internet.
Frequently Asked Questions
The Hyatt Wi-Fi captive portal page is not opening.
- Go to your Wi-Fi settings and select forget this network and try to join again.
- Clear your browser’s cache and cookies and type http://captive.apple.com or https://connectivity.gstatic.com in the address bar and you shall be redirected to the Wi-Fi portal page.
How fast is Hyatt Wi-Fi speed?
If you are connected to the Hyatt Wi-Fi, you can run an internet speed test to find your download, upload, and ping speed.
The Wi-Fi speed may vary depending on several factors such as the number of simultaneous connections, distance between the Wi-Fi gateway and your device, and any internet bottleneck. The internet may be slower on peak holiday seasons.
For a general idea, we have collected data of internet speed on various Hyatt properties in the United States.
| Property Name | Download Speed | Upload Speed | Ping |
|---|---|---|---|
| Hyatt Place Knoxville/Downtown | 8.8 Mbps | 9.1 Mbps | 14 ms |
| Hyatt Regency Grand Cypress Resort | 4.74 Mbps | 4.81 Mbps | 31 ms |
| Hyatt Regency Orlando | 540 Mbps* | 556 Mbps* | 15 ms |
| Hyatt Place PCB Panama City Beach | 13 Mbps | 13 Mbps | 23 ms |
| Andaz Maui Wailea | 78 Mbps | 98 Mbps | 51 ms |
| The Lodge at Spruce Peak | 15.3 Mbps | 14.5 Mbps | 18 ms |
*User reportedly used an Ethernet cable connection.
How is your experience with Hyatt Wi-Fi? Let us know in the comments.