How to use American Airlines Wi-Fi?

American Airlines offers inflight Wi-Fi on all international and mainline domestic flights. Learn how to connect to AA-Inflight Wi-Fi to stay connected to the internet.

How to connect to American Airlines Wi-Fi?

  1. Turn on Airplane Mode and connect to the “AA-Inflight” Wi-Fi network.
  2. Open a browser and type aainflight.com in the address bar.
  3. Select ‘Get online’ or the Wi-Fi Packages button / Wi-Fi icon and you will be connected to the American Airlines Wi-Fi.

Pricing

American Airlines offers two packages: Pay as you fly and Pay monthly or annually.

Pay as you fly

Pricing starts at $10 and depends on the route and flight time.

Pay monthly or annually

Monthly

  • 1-device: $49.55
  • 2-device: $59.95

Annual

  • 1-device: $599
  • 2-device: $699

The Wi-Fi subscription is accessible on most domestic flights within the U.S. and Canada, Mexico, the Caribbean, or Central America where Wi-Fi network coverage is available. To purchase an American Airlines Wi-Fi Subscription Plan, you must have an AAdvantage account with a valid stored primary credit or debit card or other supported form of payment with a billing address in one of the 50 United States or the District of Columbia.

Aircraft equipped with Panasonic international Wi-Fi service are not included in the American Airlines Wi-Fi Subscription Plan.

Free Wi-Fi for eligible T-Mobile customers

Eligible T-Mobile customers can enjoy Free Wi-Fi with a 1-hour Session or Full-flight Session with texting and streaming on nearly all domestic flights and select international flights. Simply look for the T-Mobile logo on the Wi-Fi login page and enter your phone number to verify your eligibility.

Frequently Asked Questions

How to check if my flight has Wi-Fi?

Inflight Wi-Fi is available on most of the domestic U.S. flights. International Wi-Fi is available on all Boeing 777-300ER flights.

To check if your flight has Wi-Fi, follow these steps:

  1. Go to AA.com flight status page.
  2. Enter your Flight Number and travel date and click Search. (Alternately, you can search for your flight by entering the route.)
  3. You will be shown Wi-Fi availability under the flight information.

When can I start using the Wi-Fi on-board?

AA-Inflight Wi-Fi is available from takeoff to touchdown.

Can I stream videos and movies on AA-Inflight Wi-Fi?

Yes, you can stream video services like YouTube, Netflix, Hulu, and HBO on all international flights and select domestic flights.

Can I make voice or video calls on AA-Inflight Wi-Fi?

No. Voice calls or audio transmissions are not allowed in-flight.

What to do if AA-Inflight Wi-Fi is not working?

  • Try disconnecting and reconnecting from the Wi-Fi network.
  • If you are using a VPN, try disconnecting from the VPN and try again.
  • If it is a connectivity issue, your access will automatically resume once the network is available again.

Who are the Wi-Fi network providers?

Onboard Wi-Fi service is provided by Wi-Fi Onboard (provided by Intelsat), Viasat, and Panasonic.

For assistance with the Wi-Fi service onboard, you need to contact the Wi-Fi service provider equipped on the aircraft. You can check for the Wi-Fi provider on the credit card statement or ask the flight attendant.