How to use Air France Wi-Fi?

Air France offers inflight Wi-Fi on most aircraft with various Wi-Fi passes, including the free Message Pass. Learn how to connect to Air France Wi-Fi to stay connected.

How to connect to Air France Wi-Fi?

  1. Enable Airplane/Flight mode on your device.
  2. Go to Settings > Wi-Fi and join the “AirFranceCONNECT” Wi-Fi network.
  3. Open a web browser and type connect.airfrance.com in the address bar.
  4. Select a pass of your choice and you will be connected to the internet.

Wi-Fi Passes

Message Pass

Price:

  • Free for full flight in all travel cabins.

You can use instant messaging apps such as Facebook Messenger, WhatsApp, Apple iMessage, and WeChat.

This is a text-only plan. You cannot send and receive photos, videos, or audio files. You can not stream music, audio, or videos, or browse the internet.

Surf Pass

Price:

The price varies depending on the length of the flight.

  • EUR 3 to EUR 8 or 2,700 Miles for 1 hour
  • EUR 18 or 6,000 Miles for full flight.

You can browse the internet, check your email, and log onto your social media accounts. This plan does not support streaming content online.

You can purchase Surf Pass for 1 hour or Full flight.

Stream Pass

Price:

  • EUR 30 or 10,000 Miles

You can stream all your favourite movies and TV shows, as well as send and receive larger files or attachments.

Starlink Wi-Fi

Air France has partnered with Starlink to offer free, ultra-high speed Wi-Fi on board all its aircraft. Starting 2025, Air France will gradually equip all its aircraft with Starlink Wi-Fi which will replace the current paid Wi-Fi passes. Passengers are required to log into their Flying Blue account to access the inflight Wi-Fi. If you are not a member, you can create an account free of charge on board.

During this transitional period, Air France will continue to offer the paid Wi-Fi passes on aircraft not yet equipped with Starlink Wi-Fi.

Frequently Asked Questions

What are the accepted payment methods?

You can purchase the Wi-Fi pass via Credit Card, PayPal, or Flying Blue Miles.

You can purchase the Wi-Fi pass on board or during web check-in, from 30 hours before your flight’s departure.

Can I make phone calls or join conference calls on board?

Due to regulatory reasons, voice or video calls are prohibited on board the aircraft.

Can I use the Wi-Fi pass on multiple devices?

No. If you would like to use the Wi-Fi pass on a secondary device, you need to stop the internet on your first device and active the Wi-Fi service on the second device.

Which Air France flight has Wi-Fi?

Inflight Wi-Fi is available on most aircraft including Airbus A220, A318, A319, A320, A321, A350, and A330, as well as Boeing 777 and 787.

How is your experience with Air France Wi-Fi? Let us know in the comment.

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