How to use Alaska Airlines Wi-Fi?

Alaska Airlines offers Inflight Wi-Fi on international and domestic flights. Learn how to connect to Alaska Airlines Wi-Fi to stay connected to the internet.

How to connect to Alaska Airlines Wi-Fi?

  1. Turn on Airplane Mode and connect to the “AlaskaWiFi.com” Wi-Fi network.
  2. Open a browser and type AlaskaWiFi.com in the address bar.
  3. Select a plan and you will be connected to the Alaska Airlines Wi-Fi.

Pricing

Wi-Fi is $8 on most flights.

Streaming-fast satellite Wi-Fi

Streaming-fast satellite Wi-Fi is fast enough to stream on sites and apps like YouTube, Netflix, and Xfinity Stream. It is offered on all Boeing 737 MAX, 737-900ERs, all but one 737-900, 737-800s, and all Embraer E175s. The Wi-Fi coverage is available in almost all regions they fly with the exception of flights over the Arctic Circle in Alaska.

Basic Wi-Fi

Basic Wi-Fi can be purchased for $8 on Embraer E175s. On Boeing 737s, the pricing varies up to $24.99.

Basic Wi-Fi allows you to browse the web, check your emails, and shop online. High-bandwidth activities such as streaming, downloading or uploading of large file attachments are not supported in this plan.

Basic Wi-Fi is offered on all Boeing 737-700s, Embraer E175s, and one Boeing 737-900. Basic Wi-Fi coverage is not available when flying to Hawaii, Mexico, Costa Rica, and parts of Alaska.

Free Texting

All passengers can enjoy free texting on Alaska Airlines flights. You can use WhatsApp, Facebook Messenger, iMessage, Google Messages, and Telegram for texting. Visit the Wi-Fi page to activate the free texting service.

Free Wi-Fi for eligible T-Mobile customers

T-Mobile customers on eligible plans can enjoy One-hour session or Full-flight session with full-flight texting. To use the free Internet, open AlaskaWiFi.com in your browser and select the T-Mobile option. Enter your T-Mobile number and get connected.

Monthly Alaska Plan

Monthly Alaska Plan is also available on Wi-Fi Onboard equipped aircraft where network coverage exists.

  • 1-device: $49.95/mo
  • 2-device: $74.95/mo

Alaska Access

Alaska Access costs $5/mo with a 12-month commitment.

When you subscribe to this membership, you will receive a voucher code the morning after, and then you will receive one single-use Wi-Fi promo code the first of every month. Once you redeem the voucher during the checkout via AlaskaWiFi.com the total price will reflect $0. The Wi-Fi voucher code is valid for one month only and doesn’t roll over.

Frequently Asked Questions

When can I start using the Wi-Fi Onboard?

Alaska Airlines offers gate to gate connectivity. You will be able to connect to the Wi-Fi as soon as you board until you arrive at your destination.

Can I stream videos and movies on Alaska Airlines Wi-Fi?

Streaming-fast satellite Wi-Fi is equipped on most flights to allow you to watch Netflix, YouTube TV, and Xfinity Stream.

Can I make voice or video calls on Alaska Airlines Wi-Fi?

No. As per FAA policy, voice calls or audio transmissions are not allowed on any flight.

I can’t open the Wi-Fi portal webpage

If the Wi-Fi portal page is not opening, try opening http://8.8.8.8 or http://captive.apple.com in your browser which will force load the captive page.

What to do if Alaska Airlines Wi-Fi is not working?

  • Try disconnecting and reconnecting from the Wi-Fi network.
  • Certain privacy functions such as iCloud Private Relay and VPN may interfere with Wi-Fi connectivity. Consider disabling such privacy features and try again.
  • Clear your browser cache, cookies, and browsing history, and try connecting to the Internet.
  • On Apple devices, if your Wi-Fi is disconnecting automatically, go to Settings > Wi-Fi > AlaskaWiFi.com > Toggle on Auto-Join.